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Returns process -

To keep very easy process for our customer, we have a simple process of return or get replacement of your purchase, You just have to send one email to our email id , within 4 working hours you'll the response , Must mention the axact reason you want to return the goods.

Within 3 to 4 working days we try to replace /return the goods, within 7 working days we refund the money if customer not wants to get replacement. Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we require a receipt or proof of purchase. Any item not in its original condition is damaged or missing parts for reasons not due to our error. Any item that is returned more than 5 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If youve done all of this and you still have not received your refund yet, please contact us at


To return your product, you should mail your product to: Pure Source (India)



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